Reference

How akun5000 Handles Your Personal Data

Your account data — including your registered details and payment activity through DANA, OVO, or GoPay — is handled under a clear privacy framework.

DANA, OVO, GoPay transaction data protectedNo third-party data salesAccount data stored securelyAccess available where local law permits

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PRIVACY CONTACT

Reach Us About Your Data

If you want to request access to the data we hold on your account, ask us to correct inaccurate details, or raise a concern about how your information is used, our support team handles privacy requests directly. Players in Bandung and across Indonesia can reach us through the channels below — we aim to respond to data-related requests within a reasonable timeframe.

What This Privacy Policy Covers

akun5000 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with akun5000, we collect the information you provide during registration — your name, contact details, and the e-wallet identifiers you use for deposits and withdrawals via DANA, OVO, or GoPay. We also collect session data such as device type, browser version,

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and login timestamps to keep your account secure and detect unusual access patterns. Payment data is processed through our payment partners; we store only the reference details needed to reconcile your wallet transactions, not your full e-wallet credentials. Cookies and similar tools track your in-session activity
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so the lobby loads your last position and your preferred payment chip stays visible. You can manage cookie preferences through your browser settings at any time. Data we hold is retained for as long as your account is active and for the period required under applicable
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regulations in eligible regions. Where local law requires us to limit data collection or processing, those requirements take precedence. If you are accessing akun5000 from a region where online gaming is restricted, availability depends on local law and eligible regions.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING

How We Protect and Manage Your Information

Account security and data integrity are built into how akun5000 operates day to day. From the moment you log in with your OTP to the point your GoPay withdrawal is confirmed, each step involves encrypted data transfer and access controls that limit who inside our team can view your account details.

Encrypted Connections

All data exchanged between your device and our servers — including DANA and OVO payment references — travels over SSL-encrypted connections to prevent interception.

Cookie Management

We use session cookies to keep your lobby state and payment chip preferences intact. You can clear or block cookies through your browser; some account features may behave differently if you do.

Data Retention

We keep your account data for as long as your account remains open and for any period required by applicable rules in your region. When an account is closed, we follow a structured deletion process.

Access Requests

You can ask us at any time what data we hold on your account. Submit a request via live chat or email and we will provide a summary of your stored information within a reasonable period.

Your Privacy Questions Answered

Common questions about how akun5000 collects, stores, and shares your account data — including your rights and how to act on them.

We collect your registration details, contact information, and the e-wallet identifiers linked to your DANA, OVO, or GoPay deposits. We also log device type and session timestamps for account security purposes.

We do not sell your data. We share only what is necessary with payment processors — such as the reference details for your GoPay or OVO transactions — and with service providers who help us operate the platform under confidentiality agreements.

Contact our support team via live chat or email with your registered account name. We will compile and send you a summary of the personal data we hold within a reasonable timeframe.

Yes. You can request deletion by contacting support. We will remove your data subject to any retention obligations under applicable regulations in your region, which may require us to keep certain transaction records for a defined period.

Cookies keep your session active and remember your payment chip preferences in the lobby. You can manage or block cookies through your browser settings; note that some account features may not work as expected without session cookies enabled.

We store only the transaction reference details needed to reconcile your wallet activity — not your full e-wallet credentials or PIN. Your DANA, OVO, and GoPay account access remains entirely within those apps.

How akun5000 Handles Your Personal Data

Reach Us About Your Data

How We Protect and Manage Your Information

Your Privacy Questions Answered

01 What personal data does akun5000 collect when I open an account?

02 Does akun5000 share my data with third parties?

03 How can I request a copy of the data akun5000 holds on me?

04 Can I ask akun5000 to delete my account data?

05 How does akun5000 use cookies and can I turn them off?

06 Is my payment information stored after a DANA or OVO transaction?

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